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Chat System for Magento 2: The module allows you to set up a live chat system in your Magento 2 store. The customers can do live conversations with admin or chat agents. Customers can use this message communication system for their orders, queries or issues. The admin can create different Chat Agents for better management of customer queries. All customer queries are automatically assigned to the available chat agents.
Admin Features
The admin can create various chat agents for managing the queries.
The admin can view the complete chat system history from the back-end.
Chat agents can view & reply to multiple customer queries at once.
The admin can set a name for the chat system.
Main Features
The users can log in or Register from the chat window.
Users and agents can view their chat history conversation.
Upload an image for the chat profile picture.
Customize chat window background using color or an image.
Color customization available for chat window, header, list and, text.
The module supports many language translations.
Chat status can be set as Online, Busy or Offline.
Sound alert notifications available for any new chat message.
Date and time of the message sent and received.
Pop-up notifications will appear on top for any new message.
Send and receive file attachments for image, document or zip file.
